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FAQs

The most frequently asked questions are answered below. Do call us on if there’s anything further we can help you with.

Visiting Furleigh Estate

Can I bring my dog?

Furleigh is a working farm and unsuitable for dogs.

Users of guide dogs or assistance dogs are of course welcome into the shop.

Are children welcome?

Our tours and tastings are not suitable for children.

Well-behaved children may accompany parents visiting to make or collect purchases.

Do you serve food?

No, we don’t serve food other than as part of specific events.

Can we bring a picnic?

We don’t allow picnics, sorry.

Is your site accessible?

We have car parking close to the shop and step free access is possible by approaching the store from the rear of the building. Please call us in advance if you have any special requirements or would like assistance with carrying an order to your car.

Our tours require a short walk across uneven ground and may not be suitable for most people with additional accessibility requirements, but please get in touch if you have any specific questions.

Our customer WC is accessible.

What do I need to wear?

We advise casual clothing for our tours.

Flat shoes or boots are essential for those visiting the vineyard and, this being the English countryside, we advise having a waterproof jacket to hand! Our tours continue to run in any weather.

What are your opening hours?

Please see our Find Us page for latest information on opening hours. We are open more days in the summer than over the winter.

Our tours generally run on Fridays and Saturdays, additionally Wednesdays in season.

When is the best time of year to come for a tour?

There is always something interesting to see here at Furleigh.  Come at the time that best suits you.

How do I find you?

Situated in the South West corner of Dorset, Furleigh Estate is 15 miles west of Dorchester, 10 miles south of Crewkerne, 15 miles east of Honiton and just 5 miles from the coast.

We are just off the B3162, north of the village of Salway Ash.  Go over the cattle grid and down the track until you get to our tasting room.

See our Find Us page for more detailed directions.

Will my tour run if the weather is bad?

The tours run come rain or shine so bring appropriate clothing and footwear.  We may alter the route if the weather is very bad.

How do I book a tour?

You can check availability and book a tour on our website or call 01308 488991.

Please see our special instructions if you wish to book a tour and already have a voucher.

Is your Tasting Room available for private hire?

Our Tasting Room does not have a kitchen and there is only one loo.  If this doesn’t bother you, then call us on 01308 488991 for information on private hire or email info@furleighestate.co.uk

How do I change my tour booking?

Please call us on 01308 488991 and we will see what we can do.

Do you have room for coaches?

No!  Do not bring a big coach down to Furleigh.  Small coaches of up to around 20 seats are fine but no bigger please.

One of my tour party is now unable to come. Can I have a refund?

If we are able to resell the place we will give you a refund.

Can I taste your wines if I just drop in?

In normal times, it is possible to try our wines before you buy, however while Covid-19 precautions are in place, we are unable to offer tasting other than to people on our tours.

Can I bring a large group on a tour?

While Covid-19 precautions are in place we are unable to take group bookings larger than those recommended.

What Covid-19 precautions are you taking?

Check the latest position on our Covid-19 precautions.

Buying Online

What are your delivery charges?

We charge £9.50 delivery on all UK mainland orders below £50

Can I collect my order?

Yes, please click the link marked “I prefer to pickup my order” as part of the checkout process from our online shop.

When will my wine be delivered?

We use APC’s 24 hour delivery service.  Orders are usually dispatched within 3 days of placing your order. Generally we do not despatch wine on a Friday or Saturday.

Can I have a Saturday delivery?

Please call us on 01308 488991 and we will see what we can do.  There is likely to be additional charge.

Can I buy vouchers online?

Yes, we offer online and traditional gift vouchers in our online shop. If you are unable to purchase online, please call us on 01308 488991.

Our vouchers can be redeemed online or in the cellar door shop and may be used towards purchase of wine, as well as places on tours and events.

Do you sell e-vouchers?

Yes, we offer online gift vouchers which are delivered directly to your chosen recipient by email.

Our vouchers can be redeemed online or in the cellar door shop and may be used towards purchase of wine, as well as places on tours and events.

Can I buy wine or vouchers as a gift for someone else?

Yes, we offer online and traditional gift vouchers in our online shop. If you are unable to purchase online, please call us on 01308 488991.

Vouchers can be delivered by post anywhere within mainland UK or by email.  You can even include a message.

Our vouchers can be redeemed online or in the cellar door shop and may be used towards purchase of wine, as well as places on tours and events.

Can I put a message with my gift?

Yes you will have the opportunity to enter a gift message with all orders from our online shop including the purchase of gift vouchers.

We will hand write your message inside a card.

Where do you deliver?

We deliver anywhere within mainland UK.

If you would like a delivery outside this area then please call us on 01308 488991 and we will see what we can do.

Can I use my voucher to buy wine online?

Yes you can, by applying your voucher’s 16 digit code to your order.

My voucher won’t work on your website. What do I do?

If your voucher does not consist of a 16 character code and is still in date, we will need to convert it into a new voucher for you. Please call us on 01308 488991 or pop into the cellar door shop during opening hours.

Larger Orders

Do you cater for weddings and parties?

We would be delighted to supply wine for your wedding or other party. Please contact us directly on 01308 48899 or by emailing info@furleighestate.co.uk and we will work out a suitable package with you.

Do you sell wine to the Trade?

Yes, Furleigh Estate welcomes enquiries from trade customers. Please see our Trade & Wholesale page.

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