FAQs

Please see our Find Us page for latest information on opening hours. We are open more days in the summer than over the winter.
During opening hours you can buy wine from our cellar door shop and / or enjoy a tasting (no need to book).
Our tours generally run from Easter to harvest, on selected weekdays and weekends in the Summer.

Situated in the South West corner of Dorset, Furleigh Estate is 15 miles west of Dorchester, 10 miles south of Crewkerne, 15 miles east of Honiton and just 5 miles from the coast.
We are just off the B3162, north of the village of Salway Ash.  Go over the cattle grid and down the track until you get to our tasting room.
See our Find Us page for more detailed directions.

Furleigh is a working farm with sheep and lambs around and machinery often in action. It can be quite a dangerous place for dogs.  However well behaved dogs on leads are welcome in our shop and when accompanying their owners on tours or while tasting our wine.
Note however that under no circumstances will dogs be allowed in our winery.

Our tours and tastings are not suitable for children.
Well-behaved children may accompany parents visiting to make or collect purchases but not on tours or tastings.

We offer tastings of our three wines of the day (two still and one sparkling) during our normal opening hours.
We charge £10 per person for tastings.  Please note that if you arrive at the same time as a tour is about to start there may be a short delay before we can serve your tasting.  The tasting amount is roughly 40ml of each wine.

No, we don’t serve food other than as part of specific events.

We don’t allow picnics, sorry.

We have car parking close to the shop and step free access is possible by approaching the store from the rear of the building. Please contact us in advance if you have any special requirements or would like assistance with carrying an order to your car.
Our tours require a short walk across uneven ground and may not be suitable for people with additional accessibility requirements, but please get in touch if you have any specific questions.
Our customer WC is accessible.

Our Tasting Room does not have a kitchen and there is only one loo.  If this doesn’t bother you, then call us on 01308 488991 for information on private hire or email [email protected]

No!  Do not bring a big coach down to Furleigh as it will get stuck and may be damaged.  Small coaches of up to around 20 seats are fine but no bigger please.

We no longer have specific Covid-19 precautions in place, although guests may choose to wear masks and we have hand sanitiser in the shop.

You can check availability and book a tour on our website or call 01308 488991.
If you wish to book a tour and already have a voucher, please select your preferred date in the usual way, then select the Tour with voucher option. You will not be charged on checkout. Please do remember to bring your voucher with you on the day.

If you wish to book a tour and already have a voucher, please use our usual online tour booking system to find your preferred date in the usual way, then select the Tour with voucher option.
You will not be charged on checkout. Please do remember to bring your voucher with you on the day.
If you have problems finding a suitable date, please contact us.

Vineyard and winery tours generally run from Easter to harvest.
There is always something interesting to see here at Furleigh.  Come at the time that best suits you.

The tours run come rain or shine, so bring appropriate clothing and footwear.  We may alter the route if the weather is very bad.

We advise casual clothing for our tours.
Flat shoes or boots are essential for those visiting the vineyard and, this being the English countryside, we advise having a waterproof jacket to hand! Our tours continue to run in any weather.

You can cancel your booking yourself if it is more than 24 hours before the tour is due to start. (See your booking confirmation for instructions on this.) For other changes please call us on 01308 488991 and we will see what we can do.

If we are able to resell the place we will give you a refund. Please contact us as far in advance as possible.

Please use our usual online booking system to book up to 16 places on any of our public tours, or check out our Group Tours for up to 25 people.
If you are unable to find a date to suit, please contact us and we will advise you on the best dates for your group size.
 

The samples of wine we offer at the tour & tasting are approximately 40ml.  The Classic Tour comes with three samples and the Grand Tour has five samples.
So the Classic Tour includes around 120ml of wine and the Grand Tour around 200ml.  To put that in context a small glass of wine in a pub is 125ml and a large glass 250ml.

We charge £9.50 delivery on UK mainland online orders below £50.
You may choose to collect your order from the cellar door, with no delivery charge, just select this option as part of the checkout process.
There is no delivery charge for gift vouchers.

Yes, please click the link marked “I prefer to pickup my order” as part of the checkout process from our online shop.

We use a 24-hour delivery service.  Orders are usually dispatched within 3 days of placing your order. Generally we do not despatch wine on a Friday or Saturday.

Please call us on 01308 488991 and we will see what we can do.  There is likely to be an additional charge.

Yes, we offer online and traditional gift vouchers in our online shop. If you are unable to purchase online, please call us on 01308 488991.
Vouchers can be delivered by post anywhere within mainland UK or by email.  There is an option to include a gift message.
Our vouchers can be redeemed online or in the cellar door shop and may be used towards purchase of wine, as well as places on tours and events.

You will have the opportunity to enter a gift message with all orders from our online shop including the purchase of gift vouchers.
We will hand write your message inside a card.

We deliver anywhere within mainland UK.
If you would like a delivery outside this area then please call us on 01308 488991 and we will see what we can do.

We offer online and traditional gift vouchers in our online shop. If you are unable to purchase online, please call us on 01308 488991.
Our vouchers can be redeemed online or in the cellar door shop and may be used towards purchase of wine, as well as places on tours and events.

Yes, we offer online gift vouchers which are delivered directly to your chosen recipient by email.
Our vouchers can be redeemed online or in the cellar door shop and may be used towards purchase of wine, as well as places on tours and events.

Yes, we offer online and traditional gift vouchers in our online shop. If you are unable to purchase online, please call us on 01308 488991.
Vouchers can be delivered by post anywhere within mainland UK or by email.  There is an option to include a gift message.
Our vouchers can be redeemed online or in the cellar door shop and may be used towards purchase of wine, as well as places on tours and events.

You will have the opportunity to enter a gift message with all orders from our online shop including the purchase of gift vouchers.
We will hand write your message inside a gift card for physical orders and your message will be sent in an email with e-vouchers.

Yes you can, by applying your voucher’s 16 digit code to your order.

If your voucher does not consist of a 16 character code and is still in date, we will need to convert it into a new voucher for you. Please contact us or pop into the cellar door shop during opening hours.

All of our wine clubs enable you to choose your favourite wines and adjust the frequency of deliveries.
Clubs that include more wine in their cases offer a larger discount on all purchases.
Our Wine Clubs page has lots more information, including a comparison between the clubs.

The members’ discount on wine, gifts and events varies from 10% to 20%, depending on which Wine Club you join.
Your discount will apply to all purchases as well as to your club orders.

Once you have joined one of our Wine Clubs, your discount will automatically show on our website as long as you are logged in to your account. Your members’ discount will also apply to purchases at the cellar door.

We would be delighted to supply wine for your wedding or other party.
Please contact us directly on 01308 48899 or by emailing [email protected] and we will work out a suitable package with you.

Yes, Furleigh Estate welcomes enquiries from trade customers. Please see our Trade & Wholesale page.